Frequently Asked Questions

Yes, it is important to introduce any new supplement gradually into your dog's diet to avoid any digestive upset. We recommend starting with a small amount and gradually increasing the dosage over several days. This allows your dog's digestive system to adjust to the new supplement. Additionally, we suggest consulting with your veterinarian before introducing any new supplement to your dog's diet, especially if your dog has any pre-existing health conditions or is taking medication.

We are so confident that your pet will benefit from our supplements that we off you a 30-day, empty contain, money back guarantee. We strongly encourage you to use the product for the full 30 days at no risk.

Pawsitivity's online store is open 24 hours a day, 7 days a week for your convenience. However, our customer service representatives are available to assist you from Monday to Friday, 9am to 5pm EST. If you have any questions or concerns about our dog treats, please don't hesitate to contact us during these hours. We're always happy to help. If you have any urgent inquiries, please feel free to contact us via email at info@caninepawsitivity.com and we will get back to you as soon as possible.

For optimal potency, we recommend storing our dog treats in a cool, dry place with a temperature between 65-75°F (18-24°C) and a humidity level of less than 60%. Avoid storing the treats in direct sunlight or in a moist environment, as this can compromise their quality and effectiveness. Additionally, keep the treats away from any potential contaminants, such as chemicals or pesticides, as they can also affect the potency of the supplement. By following these guidelines, you can ensure that your furry friend receives the maximum benefits from our treats.

Our dog supplements have a shelf life of up to 24 months from the date of manufacture. Each package is clearly labeled with an expiration date to ensure that you know when it's time to replace your pup's treats. We recommend storing our supplements in a cool, dry place to maximize their shelf life and maintain their freshness. If you have any concerns about the quality of our supplements, please don't hesitate to reach out to our customer service team for assistance.

At Pawsitivity, we value our customers and their satisfaction. We encourage our customers to provide us with their feedback and reviews of our products. We believe that this is important in helping us to continuously improve our products and ensure that they meet the needs and expectations of our customers. We take customer feedback seriously and use it to improve our products. We have a dedicated customer service team that is always available to answer any questions or concerns that our customers may have. We also have an online review system that allows our customers to share their experience with our products. If you have any feedback or suggestions about our products, we would love to hear from you. Please feel free to contact us via our website or social media channels. Your feedback is important to us and we thank you for choosing Pawsitivity.

At Pawsitivity, we are committed to reducing our environmental impact as much as possible. That's why we use packaging that is both environmentally friendly and recyclable. Our packaging is made from sustainable materials, and we work with our suppliers to ensure that it is produced in an eco-friendly way. We also encourage our customers to recycle the packaging once they have finished with it, so that it can be reused or repurposed. By choosing Pawsitivity products, you can be sure that you are making a pawsitive choice for both your pet and the planet.

At Pawsitivity, we take sustainability seriously. We believe in minimizing our impact on the environment and promoting responsible production practices. To achieve this, we have implemented several initiatives in our production process, including: - Sourcing ingredients from local and sustainable suppliers. - Reducing packaging waste by using recyclable materials and minimizing unnecessary packaging. - Implementing energy-efficient practices in our facilities. We are committed to continuously improving our sustainability practices and minimizing our environmental impact. Thank you for supporting our mission to create natural canine supplements in an environmentally responsible way.

While our dog supplements are made with natural ingredients and are generally safe to use, we recommend consulting with your veterinarian before giving your dog any new dietary products or medications. Some supplements and medications may interact with each other, and your vet can help ensure your dog's safety and health. Additionally, it may be helpful to carefully read the labels of other dietary products or medications to see if there are any warnings or precautions about combining them with other supplements. As always, we prioritize the health and well-being of your furry friend and want to ensure that our treats are used in a safe and responsible manner.

At Pawsitivity, we believe in the health and wellness of dogs. That's why we have created supplements that not only taste great to your pup but the natural ingredients are beneficial for your furry friend. When it comes to the recommended dosage I recommend reading the label and following the instructions carefully. We provide the guidelines based on size and age on the bottle. It's important to note that these are just guidelines, and you should always consult with your veterinarian before adding any new supplements to your dog's diet. Additionally, it's important to monitor your dog's weight and adjust the dosage accordingly. We hope this information helps you make informed decisions when it comes to your dog's health and wellness. If you have any further questions, please don't hesitate to reach out to us.

Yes, all of our dog supplements at Pawsitivity are made using natural ingredients and are free from any artificial additives or preservatives. Our team believes in providing the best possible nutrition to your furry friend and we only use the highest quality ingredients sourced from trusted suppliers. We take pride in our commitment to creating supplements that are safe and healthy for your dog.

Yes, we at Pawsitivity only source our ingredients from reputable and trusted suppliers. We are committed to providing high-quality supplements for your furry friends and believe that starts with the ingredients we use. We carefully vet and select our suppliers to ensure that our supplements are made with only the best ingredients. Our commitment to quality and transparency is unwavering, and we are proud to provide supplements that you can trust.

At Pawsitivity, we understand that pet owners want to know exactly what goes into their furry friend's supplements. That's why we take great care in our manufacturing process. We start by sourcing only the highest-quality ingredients from trusted suppliers. These include vitamins, minerals, and natural extracts that have been proven to support canine health. Next, we carefully measure and blend these ingredients in our state-of-the-art facility. Our team of skilled technicians follows strict quality control protocols to ensure that each batch of supplement meets our exacting standards. Finally, we package the supplement in our easy-to-use form. We take care to use eco-friendly materials wherever possible. Overall, our manufacturing process is designed to provide your dog with the very best in nutritional support, while giving you the peace of mind that comes from knowing exactly what you're giving your pet.

At Pawsitivity, we offer shipping to all 50 states within the United States. We also offer international shipping to select countries. Please note that international shipping may require additional fees and customs clearance. If you have any questions about our shipping policies, please feel free to contact us at info@caninepawsitivity.com.

We ship throughout the United States at this time.

Yes, we offer free shipping on orders over $75.00 (within the contiguous US).

At Pawsitivity, we strive to provide the best quality dog treats to our customers. However, we understand that there may be times when a customer may not be satisfied with their purchase. In such cases, we offer a 100% satisfaction guarantee. If you are unsatisfied with your purchase, please contact us within 30 days of receiving your order. We will work with you to either replace the product or issue a refund. Please note that we require the product to be returned to us before we can process a refund. To initiate a return or refund, please contact us at info@caninepawsitivity.com. We will respond to your request within 24 hours and provide you with further instructions on how to proceed. We value our customers and want them to be happy with their purchase. If you have any questions or concerns about our return policy, please do not hesitate to contact us.